Ryanair has cancelled my flight. It means there are millions of passengers wanting refunds for their cancelled flights.First of all, bear in mind that that all airlines are overwhelmed by the current situation, and so will be working through hundreds of flights with tens of thousands of passengers.If your flight is not for this week or next week, it may make more sense to wait a few weeks until the airlines have sorted our resourcing issues in call centres and also improved their online refund procedures. Ryanair, Europe’s largest airline, today (Fri 3 rd July) confirmed that it was making rapid progress in processing customer refunds for flights cancelled during the period from March to June as a result of Government imposed Covid-19 flight cancellations.. The experience in China suggests a 3-month period for the spread of the virus to be contained and reduced. For more info see below. Ryanair says it's already paid all its cash refund requests from March, and 50% of requests from April – and aims to have paid all its April cash refunds by Wednesday 15 July. Since the Ryanair Dublin offices reopened on 1 June last, additional refunds staff have been trained to eliminate the backlog of customer refund requests with the following results:These figures include passengers who have accepted travel vouchers and/or free moves onto flights that are now being operated by Ryanair in the months of Jul, Aug & Sept.Ryanair also called on screenscraping online travel agents (OTAs) to provide accurate details of their unauthorised bookings, so Ryanair can also process these refunds. First off, head to the airline’s website.If the airline has cancelled your flight, then you are entitled to a refund. Instead, try using Ryanair's post-booking helpline, 0330 1007 838, which is a local-rate number. )It means you can postpone your flight to a later date in the hope that it will fly later.Then wait for it to be cancelled.
Ryanair calls on all affected customers who have not yet received their refund to contact OTAs’ Customer Service to ensure that OTAs have acted on Ryanair’s notification emails and are cooperating with Ryanair so these refund requests can also be processed.We use cookies to give you the best experience on our website. Additionally, the airline says it will have paid all May refunds and most June refunds by the end of July. By continuing to use our website without changing your cookie settings, you agree to our use of cookies in accordance with our updated If you wait for the airline to cancel it then you’ll get a refund.If for some reason you need to do cancel now, then as stated above, you will get back only your government taxes. Many airlines also spent much of March sorting out urgent repatriation flights.For general advice on claims, including EU261 claims, seeRyanair says “Any passenger whose flight has been cancelled as a result of these Government shutdowns, will over the next week or two, receive an email outlining their options.”If the airline has cancelled your flight or the government (Foreign and Commonwealth Office) has advised against travel to the destination, then yes you are.If the flight is still being operated, then normally, As its website says, “If you do not travel on your booked flight the air fare, fees and charges are non-refundable but you may apply within one month of the date of travel for a refund of the Government Tax paid using Ryanair also charges ‘an administration fee’ when processing these government tax refunds. They can still request a cash refund, it states, but will be placed “in the cash refund queue until the Covid-19 emergency has passed”. At the end of June, 50% of April cash refunds have been cleared. RYANAIR bosses have said the company is rapidly making its way through refund claims for flights impacted by the coronavirus pandemic. Since the Ryanair Dublin offices reopened on 1 June last, additional refunds staff have been trained to eliminate the backlog of customer refund requests with the following results: All March cash refund requests have now been cleared. 261/2004
Information on EU Regulation (EC) No. See the following article for advice on that.Note that the UK, like most of the world, is in a semi-lockdown mode. Please do not call our phone lines as the reduced staffing will be unable to accommodate anything but the most urgent of cases, which over the coming days, will be rescue flights.”“At this time, no one knows how long this Covid shutdown will last.
... GBP at the peril of a second COVID-19 wave in Europe. 90% of backlog to be cleared by end July. We do not expect to operate flights during the months of April and May at this time, but this will clearly depend upon Government advice, and we will in all cases comply with these instructions.”See a whole year of Reward Seat Availability on one page at Air France: how to cancel, rebook or get a refund on your flightVirgin Atlantic has filed for bankruptcy protection in USEasyjet: how to cancel and get a refund on your flightEmirates: how to cancel, rebook or get a refund on your flightCoronavirus: What UK airports are doing to keep us safeTo see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below In those circumstances all aviation call centres, no matter how many extra staff they employ / contract with, are experiencing difficulties responding at the busiest time they have ever experienced.“We are dealing with unprecedented numbers of flight bans, we have had to reduce office staff by 50 percent for social distancing reasons and we ask customers to be patient and bear with us; you will receive email communications in due course. How do I get a refund? In response to the COVID-19 virus, Ryanair has been forced to process a number of flight cancellations.